The Fayetteville Police Department is concerned
with meeting your needs and serving you better.
Please share your opinions about our agency's
performance and your safety concerns by
completing the questionnaire located on the
internet by October 31, 2011. For access to the
online survey, please click the "Take the Survey" link below.
Thank you for your participation in the 2011
Fall Community Survey.
FOR QUESTIONS PLEASE
Fayetteville Police Department
467 Hay Street
Fayetteville, NC 28301
Section 9A-6 of the Fayetteville City Code ("Burglary and Robbery Alarm Systems Regulations"), addresses this problem. This ordinance allows the City to charge fees for responses by police officers due to false alarms. Alarm users are charged according to the fee schedule adopted by City Council posted on this webpage.
Alarm User Information Required
Alarm users are required by the Alarm Ordinance to furnish the Alarm Ordinance Coordinator with the names and phone numbers of at least one and no more than three individuals who have the authority and knowledge to deactivate an alarm. Failure to do so is a violation of the Ordinance. Click on the following link to submit alarm user information: http://police.ci.fayetteville.nc.us/AlarminfoSubmit.aspx
Alarm users may request for a waiver for false alarm activations.
Waiver requests must first be submitted to the Police Dept.’s Alarm Coordinator.
If the alarm user is dissatisfied with the decision of the Alarm Coordinator, then an appeal can filed with the City Attorney’s office.
Appeal requests must be received by the City Attorney’s office with 10 days of the notification of the Alarm Coordinator’s decision.
An appeal hearing will be scheduled within 14 days.
Appeals will be heard by an independent Hearing Officer, (not a City employee.)
Decisions of the Hearing Officer will be final.
If you have any questions or would like to know how you can prevent false alarms, please contact the Alarm Coordinator at (910) 433-1037 or use our Contact form.
For more information, please contact the False Alarm Unit using any of the following methods:
Fax: 910-433-1799 Contact False Alarms Unit